Jupiter Albufeira Hotel



Jupiter Albufeira Hotel

Frequently Asked Questions

What is the appropriate dress code for dining in the à la carte restaurant?

In some of our themed restaurants you may be required to wear formal attire Men should wear a shirt and trousers and ladies should wear formal clothing.

Do you have menus for people with special dietary needs?

Jupiter Albufeira Hotel - Family & Fun offers a wide selection of products adapted to clients with special dietary needs. Nevertheless, we kindly ask you to understand that the hotel can not be responsible for preparing allergenic-free food on every dish prepared in the hotel's speciality restaurants and main buffets. Therefore, we cannot, under any circumstances, guarantee that there will not be a cross-contamination of such foods.. For this reason, although we will take note and do our utmost to satisy the requirements of our clients, we cannot, under any circumstances, guarantee this service.

Is there an iron in the room?

Yes, upon request.

Is it possible to request baby seats in the restaurant?

Yes, baby seats are available in the restaurant.

Is the microwave available when the restaurant is closed?

When the Restaurant is closed, you should contact Room Service if you need to use a microwave.

Can guests upgrade their pre-booked food directly at the Hotel?

Yes, upon availability and at an additional cost.

In case of early check-out or late check-in, how do Guests on an all-inclusive basis enjoy their meal?

With the comfort of our guests in mind, we have created a light meal for those arriving after dinner time, consisting of a sandwich, fruit, fruit juice, water or yoghurt. For guests who leave before breakfast, a packed lunch will also be prepared.

Does the hotel provide a Lunch-Box for customers?

Yes, it is possible to arrange a Lunchbox for hotel guests, free for All Inclusive guests .

How do you book à la Carte?

You can book at the hotel with the help of our PR team or at Reception .

Are children allowed in the rooftop bar?

Yes, children are allowed in the Al Gharb Rooftop Bar.

Is room-service available?

Yes, 24 hours a day, 7 days a week.

How can I eat at the restaurants without being a guest?

Just make a reservation by email:

Is it possible to use the Aquatic Park without being a guest in the hotel?

Yes, it is possible to take advantage of the All Inclusive and Water Park services through purchase of a Day Use voucher. The price is €80 per adult, €40 for children under 12 and free for children up to 2 years. 

What are the rules of the water park?
  • 1.20m minimum height to use the slides.
  • Children up to 10 years old must be accompanied by an adult
  • 10:00 a.m. to 5:30 p.m. operating hours
  • You must wait for lifeguard authorization before using the slide
  • Jewellery or metal parts, clothing with buttons or metal fastenings are not permitted
  • Not recommended for those with heart conditions, claustrophobia or pregnant women
  • Food or drinks may not be permitted in the slides area
  • The use of the slides is forbidden for people under the influence of alcohol or drugs
  • Running, pushing or jumping into the water is not allowed
  • Do not change body position when sliding
  • Stopping at any point on the slopes or making chains is not permitted
  • It is prohibited to use the lanes from any intermediate point other than the launch pad
What are the pool opening hours?

The pool is open from 9am to 7pm.

Are there stores where I can buy household and health items?

There are several shops a few metres from the hotel where you can buy some household and health items.

Is there a currency exchange service at the hotel?

The Jupiter Albufeira Hotel - Family & Fun does not offer currency exchange services.

How can guests book treatments at the SPA?

For detailed information and bookings please contact: or +351 289 009 360

Is the use of swimming caps mandatory in the indoor pool?

Yes, to ensure high standards of hygiene in this area, the use of swimming caps for children and adults is mandatory.

What treatments are available at the SPA?

Check here for our SPA treatments menu.

What amenities are there for babies (microwave, fridge, milk,...)?

Available 24 hours a day and of free use, the hotel has a "Baby Corner" with feeding chairs, children's toys, breastfeeding area, minibar, microwave and kettle that will make the experience of caring for a child more convenient and comfortable for parents.

Can children attend the SPA?

Children's Schedule:
Every day between 12pm and 2pm

Only children between the ages of 4 and 15 are allowed in the Soul Spa, accompanied by an adult, exclusively during children's hours.
Access to the Spa always has a cost, whether for children or adults.

When, how and at what time does the Kids Club work?

The Kids Club operates from April to October in the morning from 10am to 1pm and from 3pm to 6:00 p.m., at no additional cost and for children from 4 to 12 years of age. Parents should supervise their children at all times during Kids Club activities.

How far are the shops / Supermarkets / Hairdressers?

Next to Jupiter Albufeira Hotel - Family & Fun there are supermarkets and larger shopping areas within 300 meters of the hotel.

What is the weather like in October?

Autumn is a great time to visit the Algarve, with an average temperature slightly milder than the summer peak, around 20 degrees Celsius in the shade, and between 25 ° C to 35 ° C in the sun. With such pleasant temperatures it is not unsual to find people on the beach enjoying the Algarve sunshine in the months of October and November.

What is the temperature of the pool water?

The water temperature of the swimming pools depends largely on the current atmospheric conditions.

What are the entertainment activites?

We offer a wide array of activities during the day and night for the whole family. During the day we have a many sports related activities, games and dancing. In the evening, we have concerts, a mini disco and several shows available for your entertainment.
Check our weekly entertainment programme at the hotel reception.

What are the meal times?

See our brochure here for more information on all the services available at the hotel and schedules.

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